TERMS AND CONDITIONS

Every ring I make is one-of-a-kind—built by hand, just for you. Because of the personal nature of each piece, I don’t offer refunds.

Please be sure of your ring size before ordering. I’ll use the size listed on your invoice unless you request a change and I confirm it before I start crafting.

I’m a one-man shop, which means most of my time goes into making—not emailing. If you need something urgent, email me at louie@thelouiebrand.com or message me on Instagram for a quicker response.

I stand by my work. Every ring comes with a lifetime warranty against defects in materials or craftsmanship—except for rings made with money shreds, resin, or wood. Those materials are more delicate and need to be handled with care.

Need a resize later? I charge $20–$40 (plus shipping), depending on the material and style. If the ring needs to be fully remade due to an incorrect size you chose, I can do that too—for a 20% restocking fee.

For carbon fiber rings with worn-down exteriors, I offer full rebuilds for $150, return shipping included.

I truly appreciate your interest in what I make..
In today’s world, it's unfortunate that certain policies have to be put in place just to keep a small business like mine running smoothly. That said, my commitment to you hasn’t changed. I’m here to create something exceptional, just for you. Every piece I make is crafted with intention, care, and quality—built to last, and hopefully, to mean something.